Customer Ratings & Reviews

This is my first one that I bought and then I just recently bought yet another one very good quality

So far, so good as it were. Hoping I don't need it but as Grandpa used to say, "wish in one hand and s%@! in the other and see which one fills up first." When I don't buy a warranty, bad things tend to happen, so...yup!

Very great customer service great management to help me understand everything

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

So far haven’t experienced any issues with the new Xbox but it’s always assuring to know there’s a top notch team on hand in case anything goes awry.

I love bestbuy. They always do me right. The geek squad is amazing and it always a fast turn around. Im about to buy a ps5 frim them in the next couple of days

The Geek squad agents have always been incredible. I haven't had the pleasure of dealing with them except in the store for questions, but always helpful and super knowledgeable.

This is a must have for a high ticket item. I always buy my higher priced electronics from Best Buy just so that I can get the geek squad protection. Although they won’t cover you throwing your item on the floor, but they always either fixed a problem that came up later on after the limited warranty expired.

So, I purchased the 2-year protection plan for my new XBOX 1S. Why? Well, as much as I love my XBOX products, I went through 3 XBOX 360 units do to them having various malfunctions/deaths. While I was able to pick 2 of them up used (to save cash while finishing a few games), it seemed like a no-brainer to get the new unit fully protected to avoid these potential headaches this time around. JUST DO IT!

First time at this store. Store was clean employees were knowledgeable about what I needed. And had what I wanted. Keep up the amazing work.

Geek Squad has always provided excellent services towards all my devices I have brought in for repairs etc.

Bought this Xbox one for my friend for his birthday because I loved mine so much

Geek Squad protection plan has decent quality but with quick responses to ensure your product is repaired in due time.

They always give you the best service and resolve quickly the problems.

It's nice of the services offered I felt like the price was reasonable, I don't always do extended warranties but this was for an Xbox series X on release day. Release date console sometimes have problems plus it covers the controller so it'll definitely be a five-star rating if and when I ever use it.

Best Buy has the best warranty for their products better than the other large retailers. I had an item that no longer worked through normal wear and tear, Best Buy replaced it right there in store and took my old item away. No fuss and no confusion with this warranty it worth a few more dollars than these other retailers selling square trade. Thanks Best Buy.

An amazing game system just wish it was more storage on the system otherwise it is great system and definitely would recommend to anyone else.

I get geek squad on every electronic I buy at Bestbuy.

Great warrenty, i think its great to protect your products.

Dealing with a new console it is always good to get extra protection for the first batch that comes out in case there are any bugs that need to be worked out you can always take it back for a product replacement with geeksquad if it is unable to be repaired great