Customer Ratings & Reviews

I haven’t yet had to use this, but I’ve had it myself (this was a gift for my nephew) and the geek squad always helped me out when I needed it! Best Buy is the only retailer whose warranty protections are that I trust.

I’ve got it just in case my girl spills any liquid on it or drops it.

Item worked good and service was fast. Recommend for everyone

Always always get the warranty. My brand new Xbox series X went kaput after about 10 months and they were able to replace it, no problem. The warranty is always worth it. I get it on every electronic I get here and it never lets me down.

So far so good! They always seem to be able to handle any issues within a reasonable amount of time!

Agents where very helpful and very nice have great advice

Even though I only use the Xbox for 3 games it still runs pretty good and it’s not as complicated as a pc

Perfect system. No flaws. Excellent Service.........

I don't always get insurance, but in this case I'm going by experience. First, regular protection because I've seen consoles fail from manufacturers defects beyond normal warranties and also I've burned up system laser/drives from excessive playing ;). Second, Accidental protection because I've got two young children sharing it with me who may not be so careful as I am with it.

Bought in new condition and very easy set up and switch from old Xbox.

I have a teenager so I definitely wanted to get the protection plan. I’ve purchased them in the past, easy to get the items replaced when they break or don’t work like they should.

Tis is a nice unit, wsh it had more usb ports. After adding base cooler unit and one external hd dive your out of ports.

Alway always buy this best buy is a no hassle return and the receipt is in their system just look up ur phone number

Xbox definitely upgraded scene graphics, fast and and easy to use..

My son loved this he always wanted an Xbox and he asked for this recently and it was hard to get it at first but finally I was able to get it thankfully someone cancelled their order and it was the last one so I got it I love Best Buy!

I have not had to use this service but Im sure Best Buy will be there if I need them

Best Buy makes returning or replacing very easy and convienent. A must have, especially products Kids use or items that get a lot of wear. Huge reason I try to buy most of my products through Best Buy.

For those of you who lived through the Red Rings Of Death outbreak on the Xbox 360, having a bit of insurance never hurts! When my first 360 was killed by this plague, the extra coverage I'd purchased when Circuit City was still in business was there to not only replace my system, but help me to upgrade to the Elite 360! I HIGHLY recommend protecting your investment!

It’s hard to accurately describe all units are long as we just purchased it and had a chance to use it yet hopefully it being a warranty will never have to use it It’s hard to accurately describe or noon is all on as we just purchased it and had a chance to use it yet hopefully it being a warranty will never have to use it

Newest console upgrade and couldnt be happier! Join the xbox family.