Customer Ratings & Reviews

I always get the Geek Squad protection. One of my first xbox consoles just gave out one day; turned out the HD went bad, but thanks to my Geek Squad protection, I was given a brand new xbox.

Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

Excellent customer service and very helpful with any questions.

A great peice of mind when electronics doesnt go well within a certain year. A must purchase with a plan.

Haven’t had to use it yet but since im giving 5 stars hopefully theyll look out for me

Being able to run 120 fps and even 4k is big for something this size and value sure is something to into consideration.

Geek squad protection saved my xbox. Service replaced it with a refurbished unit when it was to be a new unit. Geek squad gave me a new one

These guys and gals are great if you need them have yet to but have asked a simple question over phone

Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

This is always a must-have for me! I want piece-of-mind for aa long as I cen get. I have had controllers broken and with this service they've always been covered. Luckily no broken consoles.

I'm sure geek squad is great if I ever had to utilize it I've only heard good things

I had my Nintendo switch fixed i had no problems afterwards and still works about 5 years

I am grateful that geek squad is able to provide myself with the protection plan it offers.

Great services. I can always rely on Best Buy for a smooth customer experience

Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

Excellent service, the truth is I didn't have to use it but for its price it convinced me and for everything it covered

Excellent product and service from the geek squad. Very happy with my service

Geek squad was so helpful and friendly. Answered all of my questions and walked through everything! Highly recommend!