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Customer reviews

Rating 4.8 out of 5 stars with 2129 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,129 reviews
  • Rated 5 out of 5 stars

    Easy choice for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console known to man. Lol. Waiting for the GC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the old one and finally I bought him the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use greek Squad use they are around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service so kinda regret getting it but it still could have been nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Take Care Of You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad i have done business with them once before and there response time is always fast and on time there never slow i love the service and im proud that they are protecting my xbox series s im very thankful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased a warranty for everything that I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with no headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service is amazing and a must have with any high value products such as consoles. I prefer this to have no concerns around possible warranty issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 weeks after Christmas in store, Associate was friendly and professional, explained to me that if there is a problem with the Xbox 1, to bring it to store and all I need is my phone number.This is such a relief, as this was a gift for my grandson and I live in Wisconsin and he lives in Illinois.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have a protection plan in place to help fix and bugs or breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is a pretty good deal, no questions asked and swap out in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties have been great! So far no issues when product is not at odds best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with protection assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Well Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. I completely agree! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Always a MUST-HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must-have for me! I want piece-of-mind for aa long as I cen get. I have had controllers broken and with this service they've always been covered. Luckily no broken consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly it load my games and the design of it is convenient for my game desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast response, good service to purchase just in case something goes bad.

    I would recommend this to a friend