Customer Ratings & Reviews

Havent used it..Hope i dont need to. In that case i will remove or update.

The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.

Overall, this is the best streaming and gaming system out there.

This is great coverage for all your electronics. I always purchase the coverage.

For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

Always had an Xbox and upgrading to the series X is a game changer.

I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

Great protection for all your devices with a piece of mind !!!

The help was great and the team made the whole experience easy and quick

Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

Well I did break down and buy this. Love it is protected. Hope I never have to use it for awhile

Love the convenience of either using a disc or cloud gaming with Game Pass. So many games i can play wothout having to physicaly purchase them. Some other great features that aren’t on PS5 as well. Specifically Dolby Atmos audio!!!

Good for peace of mind but it really isn’t worth it. My Xbox did break but they sent me back a refurbished console that only made it 6 months before that one break. Unfortunately their warranty on the new console is only 30 days.

great service and overall great customer service!!

The thing I love most about Best Buy is how they their warranty as long as possible!

Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.