Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,130 reviews
  • Rated 5 out of 5 stars

    Perfect for Eventualities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great deal

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deal was so good, i couldnt really complain. Overall had a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying $540 for Xbox and it stopped working 2 weeks after purchase I’m happy I had this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get the Geek Squad! They are so helpful and replacements items are very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super glad I purchased this plan and feel 110% safer having purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental GS Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad! If I have any problems they are right there to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alittle problem geek squad help. Everything fixed great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Bundle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. The product worked as intended and experienced no issues with said product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd thinking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice offer for anything goes wrong in the 2 year journey

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad the best

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use geek squad protection but I’m pretty sure it’s a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers a 2 years warranty on your purchase of the Xbox 1s, only barring loss & theft. So basically, if you can get it to them, they'll give you a new one. It even includes water damage. So if you have little ones, or this is a present for the kids. This warranty is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t stop playing it. Smooth play, fast loading and upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is legendary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet thankfully but I do appreciate the overall customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breath easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any trouble with my Xbox yet but i feel comfortable knowing I got warranty for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox x is a good product and my teenager is satisfied. Win, win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game box.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whata difference this thing makes playing some awesome games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I can play with pice of mind. This will definitely pay for itself

    I would recommend this to a friend