Customer Ratings & Reviews

I wanted to get any protection, just in case. The protection agreement seems good and for a decent price. But doubt I will need it. But at least my ps4 is covered.

Must purchase this , great deal , well worth it !!

I feel like they fix certain things and avoid fixing things unless you pay more even though you have their protection.

I can relax knowing that my system is fully protected.

a must have for anyone with little fingers in the house

Must have to be protected I would reccomend a lot!!!

Once again, I would not buy anything without the GSP.

Pricy for protection but as soon as you have a $3,000.00 device fail you realize it’s worth it

I got it with my PS5 but hope I never have to use it. I sleep better at nights knowing I got it though lol

The main reason I purchase any product at Best Buy

always get geek squad protection on all my purchases

Well being that its a 2 year protection plan im confortable not worrying about if i might end up having my system ruined and for the price its not bad

Had bugs at first but everything is working fine now

We have only had great experiences with Geek Squad cannot say enough how much they've come through with their warranties highly recommend!

Went here to get service on my Surface Pro covered under the GSC Accidental Service Plan. Brought my laptop in shortly before the service plan expired. Geek Squad informed me my laptop may be declined for service since the service facility would receive it after plan expiration. The service facility opted to replace my device due to the issues it was having. When I visited Best Buy to get my computer back from service, they tried returning it to me without my charger or keyboard. The Geek Squad rep pulled the security footage to confirm the keyboard and power supply were sent to service with the laptop. The Geek Squad rep returned after checking the security footage to confirm the components were shipped with the laptop. After telling me how bad the service facility is at doing their job, the Rep pulled a power supply and keyboard off the sales floor, to find me suitable replacements. From the point I brought my computer in for service, to when it was returned to me. Every rep I talked to, vented candidly about how the other service teams constantly fail to do their jobs. Doubt I'll get another Geek Squad service plan after this.

This system does everything besides feeding my dog!

I love the geek squad warranty plans and everytime I need to get things fix they are willing to help

Never used it. And kind of a loss of money. Will not be buying again

Haven’t had to use them yet. But I lost my power cable. Let’s see how it goes.

I always get a warranty on any electronic device, you just never know and rather have protection