You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What kind of damage does this protection cover?
A: This protection covers accidental damage.
Q: What happens if my PlayStation console is damaged?
A: Geek Squad Protection covers you for accidental damage, enhancing your manufacturer warranty.
Q: Is the geek squad warranty transferable
A: Transferring a warranty is not nearly as easy as this makes it sound. I had the receipt and the previous owners info, but that was not good enough. I had to bug the previous owner and have them call to transfer it. They told the owner it would take 2-3 days. 4 days later I called and it was not transferred. They made it sound like it would take 4 more days but gave me a case number and said they would be able to set up a repair with that. I was transferred back to the repair department and they informed me I had to wait for it to be under my name. Now I am stuck waiting until Best Buy decides I deserve to use the protection plan. Horrible customer service!
A: Yeah, but you have to take everything in store for them to check.
A: Yes, as long as it is within the 2 years of purchase and you have the plan they will service and assess your system.
A: Yeah they got a one time replacement with the controller that comes with the console.
A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.