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2-Year Accidental Geek Squad Protection

SKU: 6627797
$79.99
About $3.33/mo.
Sold by Best Buy

About This Item

You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400066277970

You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your PlayStation console while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original PlayStation console box.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the PlayStation console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your PlayStation console won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
  • If you accidentally damage your PlayStation console while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original PlayStation console box.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the PlayStation console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your PlayStation console won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Disclaimers
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions

Q: What kind of damage does this protection cover?

A: This protection covers accidental damage.

Q: What happens if my PlayStation console is damaged?

A: Geek Squad Protection covers you for accidental damage, enhancing your manufacturer warranty.

Q: Is the geek squad warranty transferable

A: Transferring a warranty is not nearly as easy as this makes it sound. I had the receipt and the previous owners info, but that was not good enough. I had to bug the previous owner and have them call to transfer it. They told the owner it would take 2-3 days. 4 days later I called and it was not transferred. They made it sound like it would take 4 more days but gave me a case number and said they would be able to set up a repair with that. I was transferred back to the repair department and they informed me I had to wait for it to be under my name. Now I am stuck waiting until Best Buy decides I deserve to use the protection plan. Horrible customer service!

Q: Is the protection plan good for the remote control as well? If so can I got to any best buy. Or doni have to go the the one store I bought it from?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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