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You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Product Name: 2-Year Accidental Geek Squad Protection
    • Brand: Geek Squad®
  • Other
    • Plan Type: GSP
    • UPC: 400025573266

You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • If there's a failure from normal wear and tear, we'll repair it.: This could be a problem with an internal part or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
  • If the controller that came with your console stops working, we'll replace it.: Get a one-time replacement for the controller that was included in your original PlayStation console box.
  • If your PlayStation console won’t turn on because of a power surge, we'll fix it.: If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
  • You'll never pay for parts and labor.: 100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
  • You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Q: What kind of damage does this protection cover?

A: This protection covers accidental damage.

Q: What happens if my PlayStation console is damaged?

A: Geek Squad Protection covers you for accidental damage, enhancing your manufacturer warranty.

Q: Is the geek squad warranty transferable

A: Transferring a warranty is not nearly as easy as this makes it sound. I had the receipt and the previous owners info, but that was not good enough. I had to bug the previous owner and have them call to transfer it. They told the owner it would take 2-3 days. 4 days later I called and it was not transferred. They made it sound like it would take 4 more days but gave me a case number and said they would be able to set up a repair with that. I was transferred back to the repair department and they informed me I had to wait for it to be under my name. Now I am stuck waiting until Best Buy decides I deserve to use the protection plan. Horrible customer service!

Q: Is the protection plan good for the remote control as well? If so can I got to any best buy. Or doni have to go the the one store I bought it from?

A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.

2-Year Accidental Geek Squad Protection

SKU: 2557326
$79.99
Items are covered under Best Buy's Return & Exchange Promise

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

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