You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What kind of damage does this protection cover?
A: This protection covers accidental damage.
Q: What happens if my PlayStation console is damaged?
A: Geek Squad Protection covers you for accidental damage, enhancing your manufacturer warranty.
Q: Is the geek squad warranty transferable
A: Transferring a warranty is not nearly as easy as this makes it sound. I had the receipt and the previous owners info, but that was not good enough. I had to bug the previous owner and have them call to transfer it. They told the owner it would take 2-3 days. 4 days later I called and it was not transferred. They made it sound like it would take 4 more days but gave me a case number and said they would be able to set up a repair with that. I was transferred back to the repair department and they informed me I had to wait for it to be under my name. Now I am stuck waiting until Best Buy decides I deserve to use the protection plan. Horrible customer service!
A: Yeah, but you have to take everything in store for them to check.
A: Yes, as long as it is within the 2 years of purchase and you have the plan they will service and assess your system.
A: Yeah they got a one time replacement with the controller that comes with the console.
A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.