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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2882 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,882 reviews
  • Rated 5 out of 5 stars

    100% protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan for any big ticket electronic. I’ve had to file 3 claims for separate devices before and i was able to get 1 product replaced, another repaired free of charge , and store credit for my previous Ps5 claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good custustumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year warranty plan totally worth the price my head set started getting static noise and got it changed with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The th it’s good because I got a ps5 at the same store and I like how the graphics of the tv looks and I like how and the price the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable coverage for my New PS5, is good you can finance this as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this warranty is worth it. My baby finds a way to break electronics. Hopefully this will be worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for easy setup and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Was on time and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gives amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs Geek Squad insurance because you never know what life brings to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an PS4 for a couple of years now and it finally gave out. Got a Best Buy credit of what we paid for it two years ago. Well worth the investment. Highly recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi James. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get all my electronics from Best Buy! There insurance is the best by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your insurance at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go again get your insurance at Best Buy never know when you will need it especially when you’re playing those tough games and everything goes wild if you’re not on top of it the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Savings!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I open the app there is huge savings. App is easy to use. Quick pick up as well with great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality versus the cost is well worth what u get for price. I was amazed at how clear the picture was!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear insurance for your d2vice from geek squad, electronics can ve expensive to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and well worth the investment! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know how to repair anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

    I would recommend this to a friend