Customer Ratings & Reviews

Amazing and very helpful, my PS5 had broken again for the 2nd time and they pulled one fresh off the truck for me

Get this along with any of your major purchase. It’s not worth the heartache if something goes wrong.

Exelent service fast in costumer service great value

Love the 2 year option!! Great for mistakes that can happen in life.

It’s awesome I love it it’s the best thing in the world

i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

Amazing console very good controller the console runs very smooth on my monitor and tv way better than Xbox and

After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

Always very satisfied! Show up un time, repaired and professional diagnostic!

You’re buying an expensive system. It’s great to have piece of mind

I have not had a chance to use this so I don’t know. Did I receive an email to register the PS5?

Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A little on the pricey side. However, it was convenient to purchase warranty at the same place I purchase my PS5.

Never needed it but nice knowing you have protection if something happens to your console. Never needed it.

I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

Hold my 85 inch Tv just fine and it was easy to install

Another protection plan. I really dont know what to say other than, get a protection plan.

Always best to get warranty coverage. You never know when new stuff breaks even if you are so careful

Great coverage, had a small damage due to the setup and it was replaced with a new one without questions.