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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,014 reviews
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it yet, but it feels nice knowing my device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best, very easy to communicate with the team and they handle situations very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    veyr helpful and they suggested i returned the item and get a full refund so everything worked out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Open Box Perfectionism !

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents here always do their due diligence on open box items! Never disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play with my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful, because my son and daughter have been playing with it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know how to repair anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for college works amazing, it’s not to heavy and not to big fits easily in my backpack! Makes doing homework 10 times easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Savings!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I open the app there is huge savings. App is easy to use. Quick pick up as well with great customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good custustumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins.on the items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY THE PROTECTION FOR ITEMS FOR EXAMPLE THE TV,PLAY STATION, LAPTOP ,ETC. BECAUSE YOU NEVER KNOW WHEN THE ITEMS GOES OUT AT LEAST YOU IT'S PROTECTION BY THE GEEK SQUAD YES I DO RECOMMEND TO BUY THE WARRANTY ALWAYS ONCE AGAIN THANKS ROBERT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this warranty is worth it. My baby finds a way to break electronics. Hopefully this will be worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best offer in house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed the protection plan because of the price of the system if anything goes wrong we're covered for 2 years so she can game worry free...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 ftw best gaming console in the market. Super fast speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a back up plan it makes me feel safe knowing my things are.safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always able to fix my problems and if not I usually get to exchange the product for a new one or get a refund. Doesn’t get any better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5

    I would recommend this to a friend