Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2886 reviews
(2,886 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad is Clutch!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for larger purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this one yet but the protection plan from BB have come in handy in the past
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend purchasing geek squad protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PlayStation 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present , kid is happy No problems with product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a PS4 and knew it would be a great idea to purchase this insurance because in the past when having to use on other purchases it has been very easy to get items fixed or replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Good geek scuad service.............
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth the investment. I never have to worry about the “what if factor” of my devices.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for the unlucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is amazing, I came in For a broken controller and they sent me a new one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for a big purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Un lugar recomendado el mejor en ventra de cosas electronicas
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad warranty in my pulse 3d of sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good warranty for damage and problems in the electronics stuffs
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


