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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,886 reviews
  • Rated 5 out of 5 stars

    Geek squad is Clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this one yet but the protection plan from BB have come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing geek squad protection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present , kid is happy No problems with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS4 and knew it would be a great idea to purchase this insurance because in the past when having to use on other purchases it has been very easy to get items fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Good geek scuad service.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment. I never have to worry about the “what if factor” of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing, I came in For a broken controller and they sent me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un lugar recomendado el mejor en ventra de cosas electronicas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty in my pulse 3d of sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good warranty for damage and problems in the electronics stuffs

    I would recommend this to a friend