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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,886 reviews
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan gives me peace of mind with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think geek squad are amazing really helpfull really recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on fixing and very polite...thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more like God Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's protection plans are top notch. Excellent terms and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hopefully I never do but dont take a chance and not be protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection without the high cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I haven’t had to use this service but thankful I have it. Having the extra protection with a lost cost is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making a safe bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever purchasing big ticket electronics you always go with the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and all they have to offer, certainly have helped us out a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    create deal from Geek squad . i which i had insurance on my previous smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my PlayStation 5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS SO HELPFUL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty on this type of things games and other things give out when you play all the time now you can play as much as you want and not worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is waiting in the wings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service and if you gotta do a replacement its super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to insure your products. Nice company to help you out with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Digital Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great item. I will recommend this 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought there was something wrong with a PS4 I had purchased. The controller kept moving on the screen on its on. Called up Geek Squad to let them know my issue. And they told me they are fully aware, for me to bring it in at any time they would just do a quick switch and send me on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 power cord went out & I regretted not getting the insurance don’t make my mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided quality care for each of my items

    I would recommend this to a friend