Customer Ratings & Reviews

You're either one of 3 people. You always get the warranty, you never get the warranty, or you get it sometimes and not, and regret it when you don't. I am the always guy. I have never been disappointed with the level of service Best Buy has offered with their Geek Squad protection.

I got this for my ps5, with a day one console I know there is gonna be some issues so incase I run into any that will break my ps5 I know I can use this and be ok.

Yup, it is geek squad protection. couldn't tell you what device it was for though

If you need to return this you will regret my getting this. It’s worth the investment cause you never know what will happen.

The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

Excellent customer service. Very good purchase for getting this for my PS5

At first I wasn’t sure if I wanted to buy this, because I knew I would take great care of my ps5 but then I read the policy, and you get 1 controller replacement which pretty much pays for the warranty itself

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

Very professional and helpful. Was on time and very polite

Another protection plan. I really dont know what to say other than, get a protection plan.

Hope to never use this, but if I do I have insurance on my PS5. Cant go wrong with a BEST BUY Geek Squad Warranty. Great Piece of mind when you have children.

To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

It is very important to have a guarantee to know that you are protected. Your equipment is protected is great.

Got this just In case, never know what may happen to electronics.

I think this will be a worthwhile purchase whether needed or not. Peace of mind for anything over $200 is important to me

I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

It is always worth it to get the Geek Squad protection! Replaced same day.