Customer Ratings & Reviews

I trust best buy with my equipment. I know they will do a fine job so it’s worth it for sure.

So far so good I barely play the system I got the 2 year protection hopefully I don’t have to use it I’m 1 year in just about.

Whenever you buy anything that needs protection especially electronic items do not hesitate to protect your investment. Anything can happen but at least you'll have since of mind to know your item is protected.

Highly recommend getting a warranty on any new product. Best Buy covers you for 2 years and it’s so much better than spending 200-300 on repairing your product

Always very satisfied! Show up un time, repaired and professional diagnostic!

Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

I bought the PS5 for my nephew and I wanted to make sure he could get help if he needed it. And I know the Geek Squad could do the job should the need arise. That’s why I purchased this Geek Squad Protection!

Christmas present , kid is happy No problems with product

Have not used this one yet but the protection plan from BB have come in handy in the past

I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

Great service and quality for the reassurance that you get

i havent needed to use the geek squad protection yet, so i will give it 5 stars, assuming that they will help, as needed, when and if the time comes. if i end up utilizing this and i dont feel they earned a 5 star rating, i will return here to update or make a new review.

Always worth the investment. I never have to worry about the “what if factor” of my devices.

This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

Love the 2 year option!! Great for mistakes that can happen in life.

The staff was very helpful, they solved all my doubts

Glad to have it in any case I need to do any repairs

Never really had to use the replacement but I’m sure if I ever needed to return or replace an item it would not be a struggle. Great people working there and always answer questions in a professional manner

What can I say? These Geek squad warranties are always great! The service is unmatched, the price is extremely fair, and Best Buy is always willing to lend a helping hand if you have one of these warranties.

I can tell you that I am at a zero when it comes to being tech savvy....so thank goodness for Best Buy Geek Squad. I set an appointment which was awesome because there was NO wait. The knowledgeable staff were very patient with me and helped me feel at ease.