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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,893 reviews
  • Rated 5 out of 5 stars

    Geek squad helped with headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and understanding people. I broke my headphones on accident and they replaced it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad!!! The only squad you can count on!!! Thanks Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as said. Got it done quick, did have to take it in two times because they couldn't fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use this, but if I do I have insurance on my PS5. Cant go wrong with a BEST BUY Geek Squad Warranty. Great Piece of mind when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend if you ever have damages, or anything ever happens to your ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money and piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plans for anything I buy at best buy. It allows you to have piece of mind. I had errors with my previous PS4 so I brought it in and they exchanged it for a new one. The best part is I had the older 500gb one they gave me the newer slimmer 1TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you with what ever you need u should got check with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I havent used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used this service yet but i will be sure to let u know wen i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid helped my parents set up their laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of being able to reach a tech for support was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geniuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quality expertise, very promising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement is done so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have clumsy boys at home who have really bad butter fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mega super nice storw and work personal. Atemtopn , disponibilitu etc etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help fix my computer even if it wasn’t something major!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is definitely worth it, can’t beat geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to purchase this service because they will be able to help if something goes wrong with your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart tv. It fits perfectly in my living space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the added protection never any problems getting things fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP 5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No changer came with controller nice controller ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have extended warranty on your devices you never know what can happen in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service I wouldn’t go with no one else

    I would recommend this to a friend