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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2894 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,894 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game Love it also get a free game wow Just love all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had to use the replacement but I’m sure if I ever needed to return or replace an item it would not be a struggle. Great people working there and always answer questions in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast without any issues. Would order through best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These Geek squad warranties are always great! The service is unmatched, the price is extremely fair, and Best Buy is always willing to lend a helping hand if you have one of these warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend literally my favorite place to go service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jolly Ranchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy that they have knowledgeable people to help me with any questions or concerns I may have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use them but if I do I’m sure it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang up customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Always glad to use Geek Squad when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a service plan to protect myself. In case something happens to the system. I believe it's smart to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give a peace of mind if anything happens to my ps5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I ordered it and I feel more secure that I have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed them yet for this system but used in the past on laptop and they are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always there to help! No matter the issue they make it happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would i be without the geek squad they have saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantí

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect to protected the items for anything damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully nothing goes wrong and I have to use this but it’s worth the money either way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my problem fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one you need for your new electronics, they make you feel like got your back if your purchase is not working correctly and they will have a solution for the problem. Love this people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Protection is Risky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Geek Squad Warranty. You never know when you may need it. It's always good to have protection if something were to go wrong.

    I would recommend this to a friend