Customer Ratings & Reviews

have not needed to get my items fixed yet but its only been 1 year since I bought my system. I stil l have about z year till it expires we will see if its a good purchase by the en of the 2 years

The staff was very good at tending me and are very informative.

Always get the protection. No questions asked replacement.

I've always had good helpful experience with their service.

Is the right thing to do doing that the vast majority of the time those expensive computer and tvs die in short time .

Very good deal I love it Love shopping at Best Buy they have very good products and very good deals at all times and they look out for you

Good services and fast to repair my device thanks again best buy

It is good to always have insurance, all electronics should have it.

Always feels great to have geek squad protection. Was worried when I brought the ps5 I wouldn’t have the opportunity, but after I checked out got the opportunity to add the protection

Haven't had the need to used Geek Squad as I haven't had any issues w/ my product, but from past experiences Geek Squad has been good w/ me.

Have not had to use yet. Will call when I need to use it.

the insurance is something important and it is a great deal.

Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

Looking forward to having this service!!! Very comforting!!!

Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

I would recommend everyone buy the Geek Squad protection plan because as careful as we are sometimes stuff happens! They are fast about replacing systems, controllers, chargers, and consoles. Worth the peace of mind instead of having to buy a whole new system.

Definitely a product that I am very glad is available.

They explained the warrenty in detail . Good coverage.

If you ever have an issue you can return it. It’s amazing and they’ve fixed my equipment too. If they can’t they give you a brand new one with the newest model. Given if it costs more they ask you pay the difference but it is amazing

Clear and crisp sound. Nice added bass and surround sound.