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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2900 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,900 reviews
  • Rated 5 out of 5 stars

    I like geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just Incase hopefully I never have to use it though knock on wood haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my PS5 buying experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Very friendly customer service. Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing protection plan on high end devices of any kind from best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and smooth about this and work perfectly....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have protection especially for your ps5 if you have kids and your controller get a drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are the way to go dont buy expensive things without em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy Protection plan and this is a peace of mind if you love your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you have young kids!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55'' led tv a few years back and kids broke it and if I didn't have this protection I would have had to buy a whole new TV or pay 2 grand to fix.its worth it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. I got my ps5 controller replaced with a new one after one of the controller triggers broke all of a sudden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my vizio 65 inch tv but haven’t had to use it yet. Good to know if something happens I have a protection plan to help me with the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It’s great never give me a problem for a second and i have been using it for over 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought protection program The better and most important they replace it for accidents or when products suffer electrical failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an absolute must for any products I purchase at Best Buy. Nothing like peace of mind to really help enjoy your devices to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up your purchase with this honorable insurance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Come on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s replaced you don’t get coverage on the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always buy with pretty much anything that it is available for. No matter what may happen you are covered and all you need to do is come in and your problem will be resolved with a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always awesome. They do a wonderful job and take pride in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I got glad i got it for my product definitely recommend getting a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has done amazing work on my devices after getting some virus. The latest laptop that I purchased, it hasn't been six months, yet they fixed it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best you can buy to be sure your thech is safe in good hands

    I would recommend this to a friend