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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,902 reviews
  • Rated 5 out of 5 stars

    Friendly people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not protect without geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Geeked up… Geek squad that is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it got for my PS5 on the release date. Not sure how long this puppy is gonna stay up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP has always been loyal and helpful. I purchased this protection plan for the PS4 pro limited edition, will come back to edit comment in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this product, it does exactly what i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it does exactly what it has to do, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this product, it does exactly what i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it does exactly what it has to do, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Worth every penny. Will give it 5 out of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never let me down. Knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid was very certified with the games we bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 (literally) SECURED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t go wrong with geek squad! had to add protection for my brand new ps5, I refuse to take any risks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty from Best Buy even if the manufacturer offers one. I think you should always do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation broke they sent me a new one a week later . Guess it came in handy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're thrilled to hear everything went well with this and we were able to get your unit replaced! Please let us know if there's anything else we can help out with.

  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the Geek Squad. Real easy to work with and they will replace or with a new one and great if you just need a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made only thing it could have been a longer story

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convincing to add this type of protection. Support available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would 100% recommend this product to anyone who purchase products from Best Buy this is insurance to the max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing just purely amazingly awesome! Get this and save so much headache you won’t regret it if you have issues with your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra protection just incase anything goes wrong with it. Glad i was offered this Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this plan for the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good experiences with the best buy geek squad team, so I had to get the plan for the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart purchase having two kids it’s good to have just in case

    I would recommend this to a friend