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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2903 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,903 reviews
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan was a good choice for piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Go with the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy geek squad when I can. becuase its always been great for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. 2 years of protection from my kids destruction. Can't beat that. You would be a fool not to purchase protection for such a costly investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great to use just in case you break something by an accident the will fix it for u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protective plan I love that u know you have coverage if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me set up and install my PS5 quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what will happen and when you will need it. eases the mind knowing you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST protection! Best Buy and Geek Squad are always there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any console owner. I would definitely get again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely come in handy in case anything happens, glad I got it at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra layer of peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to give an extra layer of peace of mind when buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but am so happy to know that I have the protection if needed since I have had it on other products and have used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly feel safe if I break something that geek squad will have my back and help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of service and easy of handling multiple issues and/or standard system questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get this if you don’t want to worry about you product being defective or breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have just in case there’s any problems down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy n amazing. Best buy is the place definitely to go. Geek squad is the best Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have a just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues yet but it's nice to know that the geek squad is there for when I need them!

    I would recommend this to a friend