Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2898 reviews
(2,898 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad helped me to get insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were super helpful with everything. Made the experience go smoothly
I would recommend this to a friendRated 5 out of 5 stars
Good to have peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet but ive heard good things, i hope i never do need it but i feel comfortable knowing its available.
I would recommend this to a friendRated 5 out of 5 stars
Love them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know my expensive electronics are covered. Always treated well and my questions are always answered. Problems always solved.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - duties with a smile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.
I would recommend this to a friendRated 5 out of 5 stars
PS5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good to have people like this on our side who could help us out with any problems we may need
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy to have y’all at our disposal thank you so much
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad’s Refurbished Items
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a refurbished ps4 from these guys and it worked perfectly, saved alot of money.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that my son loves his gifts and thank you Best Buy for making us another satisfied customer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad is the best and know what they're doing. Give the best information and results for anything and everything we ask of them
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad VIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live that the Geek Squad exists. This make me feel very comfortable about any purchase at Best Buy. You guys are the true VIP
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. ... Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.
I would recommend this to a friendRated 5 out of 5 stars
electronics engineer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is wonderful, exciting. Truly, I enjoy the most exciting moments of my life to the fullest. Without a doubt I do not regret this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 4 Life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know when you might need it. But it's a good thing to have if you do. Cause you never know when something will get knocked over or dropped and broke.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly when I buy a electric product from Bestbuy I love getting the protections. They always come through for us. Geek squad is something I truly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend always for anything great to protect your products especially of high value.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy that made this purchase. Ease of mind knowing that I have a qualified expert to help me with any problems related to my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Is A Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If possible and depending on the item, I always purchase Geek Squad protection. In fact over the years, I have had to use it a couple of times and Best Buy was great about replacing my item.
I would recommend this to a friendRated 5 out of 5 stars
A must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re purchasing a game system, computer especially for your children. This is an absolute must have! I have purchased protection for all of this for many years now and yes it pays off and I have had a game console replaced with no charge before, even when my kids accidentally knocked it off a dresser and it stopped working. Definitely worth the money!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Just me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad they keep my electronics charged.
I would recommend this to a friend


