Customer Ratings & Reviews

I had to return my Samsung headphones because they were not working for the left side and I was able to replace them with ease.

I bought this protection plan from best buy and it is worth it. Geek Squad made sure that I knew how to contact them and gave me all the information I needed In case my switch was damaged.

Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least

This was the last time I was in a mood for the first two weeks ago and was really excited about the job offer for a new perspective and was wondering what the would like for the first place in a mood that is in a bit more fun and is not charging you a little bit of the

Love the ease and convenience of this plan. Used it and love it

Having the Geek Squad at your finger tips is like having your own Personal IT Department in your home. I am not familiar with all the appropriate wiring and devices that work best with each other but I do trust the GEEK SQUAD to put it all together with no problems. They are quick, efficient and professionals who know their business.

Wow great service Worth the money Such great service

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Protection for electronics is a must if you have kids who don’t understand electronics and water don’t mix, and if you have others you dont know if they are clumsy or not.

I haven't had to use this yet, but when i purchased my switch i was able to see them in action at the store. They all looked very professional and well-mannered. They took time to explain things to thier customers.

Always need protection on any electronic device. Of they can’t fix it, they will replace it.

I did purchase this for my sons' Nintendo Switch in hopes that it would cover any damage that may happen with it but so far, we haven't needed to use it. However, it's good that it's here if we need it.

Great service perfect thing for buying electronics for kids

I haven’t had to use it yet but because electronics have their issues out of the blue I am glad I purchased it knowing things will be covered and I will be stress free.

Excellent service and recommendations, 100% effective

I purchased this accidental Geek Squad protection plan simply because I have purchased Geek Squad protection plan for my computers and I am very much satisfied with the service they offer. Also with this item being a hand held item I felt like at any time and circumstance he could possibly drop or crack it. Hopefully this will secure his game.

I bought this and hope i never have to use it. But i have peace of mind knowing that if anything goes wrong, i can just go to my local Best Buy and dont have to deal with the manufacturer which often results in lengthy delay and repair turnaround.

Love the agency and customer s Support provided. Easy to access.

Excellent insurance policy for the price! It’s nice to have an extra security plan knowing if anything happens I am covered.

The agent was able to help me with my questions and i was satisfied with the outcome of the response