Customer Ratings & Reviews

Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

Geek squad is always a great purchase when it comes to buying expensive electronics over $100+

On a $300 hard to find console like the switch that is portable, this is a no-brainer. A few people online have had various issues with the switch, and with Nintendo officially stating that they have not verified any issues so far, a little peace of mind is better than blind trust. Many day one consoles have had issues. Just look at the PS3 original and Xbox 360 red ring problem and decide for yourself.

The quest broke down internally and i was able to take it back to best buy and hand it over they looked it over and handed me new one

Thank you for always helping me and family. I really appreciate all of you.

Geek squad is very helpful. Recommend adding coverage on every item you purchase. They’re very knowledgeable and available when called or needed.

Was super nice easygoing to talk with and understood and met our needs about equipment

Was always helpful to fix most things with the item that is broken.

The agents helped me with my order & insuring it great service

I bought the Switch console from Best Buy because of this Geek Squad Protection. Other stores had the console for sale as well but their protection plan did not include accidental. Being that the Switch is portable, it is more likely to be damaged by accident. I paid about $15 more for the accidental plan than the plans offered elsewhere but I think that is well worth it for the peace of mind.

The geek squad is always knowledgeable and helpful anytime that I’ve contacted them. Professional and will keep purchasing from Best Buy.

geek squad coverage is great at our location in Aberdeen NC, they go out of their way to help make sure you are taken care of

I had to use this because I dropped my switch and broke the controller and they helped me the same day get a new one! So helpful!

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game.

I haven’t had to use the geek squad protection yet but I’m glad I purchased it just for the peace of mind if anything happens I hope that it really will be helpful if Something Happens but we shall see

Geek Squad was very helpful in fixing and replacing parts for my Nintendo Switch when the joy cons were broken. I was not charged for any repairs, it was fully covered by the insurance.

So far haven’t used this but I know it’s one of the best. Compared to target when you need the Allstate insurance is okay but lots of work of filling claims and mailing items. With Best Buy I can just take it to a store nearby.

Best purchase ever. While traveling there was damage to my device and geek squad was wonderful. I’m not used to such wonderful service and ease of repairs

I had gotten a Nintendo but for a while the controls were not working so geek squad trade it for a new Nintendo which was cool !!

Have a issue give them a call. Want to walk around aimlessly go for it just dont be alarmed when someone comes helps you figure out what youre looking for leading you with a smile and a lighter wallet