Customer Ratings & Reviews

Really good service no questions asked for the most part

I haven’t had to use the geek squad protection yet but I’m glad I purchased it just for the peace of mind if anything happens I hope that it really will be helpful if Something Happens but we shall see

Love the ease and convenience of this plan. Used it and love it

Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

I was taught to always invest and purchase extended warranty products that offered them. I have had to utilize them in the past and the service was great.

Have a issue give them a call. Want to walk around aimlessly go for it just dont be alarmed when someone comes helps you figure out what youre looking for leading you with a smile and a lighter wallet

Geek Squad was very helpful in fixing and replacing parts for my Nintendo Switch when the joy cons were broken. I was not charged for any repairs, it was fully covered by the insurance.

Kids have accidents. Items are valued. So, offering protection is important to ensure the lifespan of the cherished product. All of this was taken into account when deciding between the Lite model or regular one. My daughter is happy!

geek squad coverage is great at our location in Aberdeen NC, they go out of their way to help make sure you are taken care of

This is a life saver to a must have on purchasing item online. It is safe and less stress to have and re assurances in mind. Having this is important to have at all time just Incase. Accidents do happen a lot and we want to be guaranteed we have something to fall onto.

I've always been a firm supporter of their protection plan, even though over the years the levels of efficiency and customer satisfaction have waver. When the protection plan is on it's on and when it's not it's not

It is wonderful to have the Geek Squad in your corner. This will help you technical support and to get it started. It's always good to have backup and insurance just in case something happen.

Wow great service Worth the money Such great service

Great Warranty you just should let customers know what they need to save for warranty

This is well worth the extra money. They always take excellent care of me. I have had to use this protection plan twice to replace my son's switch and many joycons.

Geek squad is very helpful. Recommend adding coverage on every item you purchase. They’re very knowledgeable and available when called or needed.

So far I haven't had to use this yet, at least I can have a good peace of mind knowing I have the extra coverage.

Being risk adverse, insurance is always good. Love the Geek squad. No issues with service, agents are knowledgeable even the 1st line which is unusual in most customer service items. Actually, Geek Squad is one of the reasons, purchases are made at BBY instead of AMZN.

Geek squad was acquired for a Nintendo Switch - as noted in that posting; the gaming system hasn't seen the light of day yet because the "holiday" hasn't arrived as of this writing. But, I feel comfortable knowing that I have geek squad in the event of product failure.

The Geek Squad is an amazing group of highly skilled cumputer wizards. My technology is in safe hands with my Geek Squad warranty.