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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2873 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,873 reviews
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Fit will recommend to my co-worker's and friend's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I wont have to use the service for any of my devices, but Im happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money! If you are clumsy or have kids around, get the protection! They cover it all! It’s great to know if something happens to my switch I can rely on Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best .. there was hassel with fixing my sons switch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Nintendo Switch in case I have an issue with it. I have bought some products before and with great regret did not have protection for my device. This is a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never actually used this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Geek Squad Protection a few times for different devices but I haven't actually had to use it thankfully. The last time I bought this protection I actually wish that I hadn't. It was for my nintendo switch. I received a broken model from the store, so I had to exchange it for a working one. They told me that if I got a broken one again, I would not be able to exchange it even though it was broken from the start. To avoid potentially losing a few hundred dollars, they said to get the insurance because this was the only way to ensure that I could have the option to exchange it if that happened again. I take care of my things pretty well, so I was a little frustrated to have to get this because of the risk of receiving a defective model out of the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I would definitely recommend this with any purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this with any purchase of electronics. Accidents happen and by having the reassurance that my items can be replace definitely eases my mind tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this oled version looks so much better than the original switch also the stand is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always should buy protection for our device, it should be a best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was nice and even helped later when I needed my equipment serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven’t had any problems with it.Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dude, did you protect your gaming tech...?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our gaming consoles, as great as they are, unfortunately do not last as long as their ancient predecessors... make the investment. you don't want to be the one to lose your $300 hardware because of a power surge or an unexpected blackout...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broked the screen and they replace with the new laptop right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it includes especially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL Xtreme 2 and when I returned to get it fixed they just gave me a brand new one so if they can’t fix the part they’ll just get you a new one or reimburse you

    I would recommend this to a friend