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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,924 reviews
  • Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this extra support! I feel extra secure that issues will be resolved when I need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST on Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having. At almost the two-year mark, my son's nintendo switch would not power on. We took it to Best Buy, and they sent it off to Nintendo. Because we had the protection plan, they fixed the console, and we weren't charged anything.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lakeworth autotechs

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you need check out lakeworths autotechs. Super fun guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad!! I never buy a product from Best Buy without adding Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ my nintendo switch oled. No damage brand new works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an absolute MUST!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soooo worth the money!!!!! Got it for my son’s Nintendo Switch, and thank God I did!!!!! A few months ago, one of the controllers broke (he dropped it sideways)!!!!! It had already frozen a couple of times (although it worked again once the battery ran out and we charged it again)!!!!! Went to Geek Squad, and that ordered him a brand new one!!!!! Got it in lies than 10 days!!!!! I would NEVER buy something so expensive without this protection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item from Best buy and it was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have to piece of mind that if something was to happen to my item that I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nitendo switch purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the extra warranty and it is definitely worth it when you have kids. No issues with purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this, but I rest easy knowing it is always there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son is very clumsy’!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because my son is very clumsy so it really comes through just in case !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service it worth getting for any portable electronics. I have used geek squad 2 year protection several times over the years for different products and they've never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the geek squad service. Well worth the money especially when giving gifts to kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will save you money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue!! If you’re perfect and don’t love your product don’t get this plan. BUT if you care about your product please buy this plan it’ll save you the heartache once your product is damaged and your at a loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this guarantee once and it was easy to make my claim. They sent me the replacement of my controls. I only received them and sent the controls back. Everything from home. The insurance claims people were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive toys, need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like buying warranties for electronics, but 2 years ago when I purchased Geek Squad for my Xbox 360. I was like most, I'll never use the warranty, it's a waste of money... not this time, 10 days before the warranty was up, my beloved Xbox 360 died... Thankfully I had the warranty.. I got a new Xbox360, same Gears of War model I had! so glad i purchased, Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed to use the geek squad yet but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance in the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so, I rather deal with the store that sold me the goods rather than a company that will try everything in their power to not honor the agreement.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!