Customer Ratings & Reviews

Ask for recommendations. They give out good, in-house and out of purchase Replacements or upgrades.

I got a geek squad protection plan for my new switch so now im not afraid of what i will do if it breaks. I feel a lot better knowing they will help fix it

I will never buy any products unless I get the Geek Squad protection. The times that I have used it I have never had an issue and they always deliver. This is why I only buy my electronics at Best Buy. Their TV installation services is also cutting edge. No one does it better then them!

I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

On a $300 hard to find console like the switch that is portable, this is a no-brainer. A few people online have had various issues with the switch, and with Nintendo officially stating that they have not verified any issues so far, a little peace of mind is better than blind trust. Many day one consoles have had issues. Just look at the PS3 original and Xbox 360 red ring problem and decide for yourself.

Opted for this additional protection plan for daughters new switch. Affordable protection plan in case daughter drops it or other accident occurs.

As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

Love the agency and customer s Support provided. Easy to access.

Excellent service and recommendations, 100% effective

Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones

Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

Great Warranty you just should let customers know what they need to save for warranty

I bought the Switch console from Best Buy because of this Geek Squad Protection. Other stores had the console for sale as well but their protection plan did not include accidental. Being that the Switch is portable, it is more likely to be damaged by accident. I paid about $15 more for the accidental plan than the plans offered elsewhere but I think that is well worth it for the peace of mind.

Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

After my kids broke our last console, I was so happy I was offered this coverage package this time. I sure wish I had previously had it.

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game.

Having an item protected is very important. It saves money in the long run

So far I haven't had to use this yet, at least I can have a good peace of mind knowing I have the extra coverage.

I was taught to always invest and purchase extended warranty products that offered them. I have had to utilize them in the past and the service was great.