Customer Ratings & Reviews

What do you expect from a BestBuy service? Obviously nothing negative only positive experiences with premium support.

Worth the money , Spending allot can be difficult but this is worth the money!

always available to help and always fix problem before I leave

if its available, 100% worth the money! This was my first geek squad interaction and i'll always go back!

I bought my grandson a new Nintendo Switch to replace a broken one. Since he is only 8 years old, I thought I should invest in a 2 year protection plan.

It was great to have but didn’t use it much so didn’t see the point in paying over two hundred bucks for it yearly. I miss when you could but if for all products for up to 3 years and be done with it if you didn’t want it anymore. The perks though is being able to have any of your devices worked on. Recommended for those who don’t mind paying a yearly fee.

Awesome!! For good take care also this helpful for take care my game

Switch from the previous gen and I could not be happier with the new screen size. The only downside is if you are trying to JB your Switch you would need 1st Gen Switch Consoles.

Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

The Geek Squad evaluated the old game and determined that it could not be repaired. Under the warranty we were able to get a new game.

I picked up the 2 year warranty just in case. I wasn’t sure how well these Nintendo Switch hold up.

In the past the Geek Squad had derived my computer and brought it back to life for me when I was turned down by two other companies prior. We also just purchased their protection plan for my sons switch and that is a huge reason we bought from Best Buy.

Geek Squad has always been good to me so there is not a reason to not get it

helped with computer questions. they always have a lot of knowledge and are very good explaining things.

Don’t ever hesitate to get the geek squad protection plan. It is worth the money ten times over and even if you never use it the peace of mind is worth it. I’ve got smaller kids so knowing I’m covered if they accidentally break something puts my mind at ease when they are playing this without me in the room with them.

I always find the Geek Squad service plan a great value. I have used it before on other purchases and it has been very easy to get repairs done.

Best Buy’s GSP is amazing. It comes it handy when you need help and the original Manufacturer warranty has expired. I get it on every purchase I can.

For purchases over $100 I always buy the protection plan. I've only had a couple of claims and it has always been handled without a hassle.

A must have! You should ensure everything you buy if you can. you never know if somethings gonna happen to it or not.

I buy all of my electronics at best buy because of the geek squad and protection plans