Customer Ratings & Reviews

[Employee of bestbuy] peace of mind that if the item fails on me I can take care of the issue at the location without hassle

Don’t ever hesitate to get the geek squad protection plan. It is worth the money ten times over and even if you never use it the peace of mind is worth it. I’ve got smaller kids so knowing I’m covered if they accidentally break something puts my mind at ease when they are playing this without me in the room with them.

I had gotten a Nintendo but for a while the controls were not working so geek squad trade it for a new Nintendo which was cool !!

I purchase all my electronics at Best Buy and add the Geek Squad service. It has paid for itself for other products that I have purchased in the past.

I love knowing that my purchase is protected- my son has dropped his original Switch several times and so we purchased this product protection to be safe!

Haven’t needed to use it yet but glad to know they are around

In the past the Geek Squad had derived my computer and brought it back to life for me when I was turned down by two other companies prior. We also just purchased their protection plan for my sons switch and that is a huge reason we bought from Best Buy.

Have not used it on this purchase but my laptop worked like new when I got it back

Bought my protection plan thinking I wasn’t going to use it and came to find out my Nintendo switch had programming issues and they were able to assist me

You really cant go wrong with this insurance. Not like other stores , where you have to send it out. Geek squad will fix it on the spot or replace it if they cant. Very dependable!!

Geek squad is always a great purchase when it comes to buying expensive electronics over $100+

It was great to have but didn’t use it much so didn’t see the point in paying over two hundred bucks for it yearly. I miss when you could but if for all products for up to 3 years and be done with it if you didn’t want it anymore. The perks though is being able to have any of your devices worked on. Recommended for those who don’t mind paying a yearly fee.

Kids broke Nintendo switch, luckily Best Buy’s had a two year warranty they offered me when the Nintendo was bought. Came in hand and got a brand new Nintendo.

Nothing better than to secure a new system you never know what happens drop cracked screen right email function either cough up another 300 for a new one or use your insurance that you buy from geek squad and get a repaired annoyed your cost a no-brainer

The minute COVID hit and we were required to stay home we had two computers have problems and of course no where to go for repair. Yet, we were able to get the Geek squad on line and they were able to fix one of the issues via the internet. It was wonderful!

Switch from the previous gen and I could not be happier with the new screen size. The only downside is if you are trying to JB your Switch you would need 1st Gen Switch Consoles.

Haven't used it yet (and hopefully won't), but for everything the protection covers over a 2-year period, it felt like a really good deal—especially since it covers the Nintendo Switch, which would be hard to replace otherwise if something happened.

Excellent service and kindness from the Best Buy staff

Great product, I would definitely recommend, got it for my brother and he loves it!! Very good graphics too.

Every purchase i make i always get the warranty! Its so worth it. Ive used it a few times and its always so easy and worth the extra money!!