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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,924 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranties, had it on an ac and they replaced it with a brand new one when it had problems, no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than to secure a new system you never know what happens drop cracked screen right email function either cough up another 300 for a new one or use your insurance that you buy from geek squad and get a repaired annoyed your cost a no-brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy for Always helping me and my fa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. Always supportive and there. Thank yoj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the “just in case”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad protection is a good precaution. it makes me feel safer because if something happens i know im covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I Won't Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet (and hopefully won't), but for everything the protection covers over a 2-year period, it felt like a really good deal—especially since it covers the Nintendo Switch, which would be hard to replace otherwise if something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minute COVID hit and we were required to stay home we had two computers have problems and of course no where to go for repair. Yet, we were able to get the Geek squad on line and they were able to fix one of the issues via the internet. It was wonderful!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection and peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind that if the item fails on me I can take care of the issue at the location without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good product, worth the money since it comes with a game included thats worth $60 with the bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I wouldn’t done if I didn’t have the geek squad on my side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch With Dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My New Nintendo Switch with dock works 100%. My overall experience with Best Buy was amazing. The system delivery system works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for electronics you never know what happens glitching anything and they fix right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get this with our last Nintendo switch, definitely lived here about that. My son flipped her switch into a faulty cord and it turned into a paperweight. Didn’t have the buyer protection, just bought a new one and made sure to get it this time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my remoted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought at first that I wouldn’t use this plan but it has been there for me so many times both at the store and in my home. The quality of the service and the savings has really paid off. Plus the techs really care and know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful with my phone cases and screen protectors that keep doing their job and needing replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, if you want something for longer than 2y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you plan on using your product for more than 2 years Get a new replacement for 10% of the cost of the orignal _ or Face value towards like Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance protection, wise investments. With newer appliances more technology greater , expensive issues might have. Just ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your tech is a mist purchase from Best Buy’s. You can just take your device to one of their store if you having issues and they will start working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9-year-old son dropped his Switch and one of the joycons was damaged. Since I purchased the insurance, we went to BestBuy and the process is easy and quick. He was able to get a brand new set of joycons that were shipped to us in about 3 days. Great insurance for a portable system like the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your money. Have been getting this for my kid with everything i buy for him any time he breaks his stuff just take it in to Bestbuy and they just give u the gift card for the amount u bought it for easy to use no question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again. Having Geek Squad protection, for the Nintendo switch, that the 7 year old Grandson plays with is a smart investment. Covers breakage, and other problems that may pop up.

    I would recommend this to a friend