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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,957 reviews
  • Rated 5 out of 5 stars

    Haven't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have just in case. I have 4 boys, so having some level of protection for their devices is paramount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find the Geek Squad service plan a great value. I have used it before on other purchases and it has been very easy to get repairs done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9-year-old son dropped his Switch and one of the joycons was damaged. Since I purchased the insurance, we went to BestBuy and the process is easy and quick. He was able to get a brand new set of joycons that were shipped to us in about 3 days. Great insurance for a portable system like the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, my Nintendo Switch stopped charging after a year and they gave me a new one at no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get this with our last Nintendo switch, definitely lived here about that. My son flipped her switch into a faulty cord and it turned into a paperweight. Didn’t have the buyer protection, just bought a new one and made sure to get it this time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it so far and that’s a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea for Protecting My Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a new Nintendo Switch to replace a broken one. Since he is only 8 years old, I thought I should invest in a 2 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my remoted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought at first that I wouldn’t use this plan but it has been there for me so many times both at the store and in my home. The quality of the service and the savings has really paid off. Plus the techs really care and know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super nice easygoing to talk with and understood and met our needs about equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy a 2 year warranty is offered have not had to use it yet but feels great to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes in clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy with electronic devices. Especially if the item is for a child, you will definitely need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service has an amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection lets me sleep at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection service ever! Affordable and reliable! I had a tablet that once broke on me that had geek squad protection. When I went to best buy, you know what they told me.... "GO PICK OUT A NEW ONE"... NO QUESTIONS ASKED. I will always get geek squad protection plans on anything over a $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your money. Have been getting this for my kid with everything i buy for him any time he breaks his stuff just take it in to Bestbuy and they just give u the gift card for the amount u bought it for easy to use no question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again. Having Geek Squad protection, for the Nintendo switch, that the 7 year old Grandson plays with is a smart investment. Covers breakage, and other problems that may pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect from a BestBuy service? Obviously nothing negative only positive experiences with premium support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for always helping me and family. I really appreciate all of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use it for the Switch, but it's been helpful with other products I've bought before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s GSP is amazing. It comes it handy when you need help and the original Manufacturer warranty has expired. I get it on every purchase I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection on our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the extra Geek Squad protection since our grandson is 5. If he happens to have any issues with his gaming device they can fix or replace it and we don't have to keep buying the gaming devices which saves us a lot of money.

    I would recommend this to a friend