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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,957 reviews
  • Rated 5 out of 5 stars

    Geek Squad sent over to warranty department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad evaluated the old game and determined that it could not be repaired. Under the warranty we were able to get a new game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just pay the extra money and get the protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly you can't go wrong with geek squad I recommend for everyone to purchase this protection with anything and everything you buy! worth the price and if you ever have issues a geek squad agent is always there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For purchases over $100 I always buy the protection plan. I've only had a couple of claims and it has always been handled without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if its available, 100% worth the money! This was my first geek squad interaction and i'll always go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped in accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan, but it gives me a great peace of mind when my 6 year old travels with his Nintendo Switch. I am not worried about him damaging it because I know it is covered. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was always helpful to fix most things with the item that is broken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is the best. Pick one up if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your tech is a mist purchase from Best Buy’s. You can just take your device to one of their store if you having issues and they will start working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan replaced my grandson's Nintendo Switch. He dropped it and the screen was damaged. Took the switch to the Geek Squad and received a voucher for a brand new Switch in the box. Needless to say I bought another protection plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, if you want something for longer than 2y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you plan on using your product for more than 2 years Get a new replacement for 10% of the cost of the orignal _ or Face value towards like Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranties, had it on an ac and they replaced it with a brand new one when it had problems, no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! You should ensure everything you buy if you can. you never know if somethings gonna happen to it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if you use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plan at Best buy, they have usually replaced, repaired anything that I have a protection plan on. Great value when needed and used. Would by on things like gaming systems, laptops or computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always full of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with computer questions. they always have a lot of knowledge and are very good explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money , Spending allot can be difficult but this is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with my order & insuring it great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind the two-year accidental protection provides. The gift was for a household of three children so accidents are bound to occur. Luckily haven’t had to utilize this protection plan yet but very happy to have it as insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 2 year warranty just in case. I wasn’t sure how well these Nintendo Switch hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the “just in case”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having geek squad protection is a good precaution. it makes me feel safer because if something happens i know im covered.

    I would recommend this to a friend