Customer Ratings & Reviews

The warranty plan replaced my grandson's Nintendo Switch. He dropped it and the screen was damaged. Took the switch to the Geek Squad and received a voucher for a brand new Switch in the box. Needless to say I bought another protection plan just in case.

Always purchase the protection plan at Best buy, they have usually replaced, repaired anything that I have a protection plan on. Great value when needed and used. Would by on things like gaming systems, laptops or computers.

Two thumbs up, never had an issue with replacement or repair.

This is the best thing I’ve seen all year and I’m so happy for them

I have always bought my electronics here and purchase the warranty for them. Had some issues, and they were always glad to gelp

Love the peace of mind the two-year accidental protection provides. The gift was for a household of three children so accidents are bound to occur. Luckily haven’t had to utilize this protection plan yet but very happy to have it as insurance.

Switch Lite had a charging problem. The repair process was as easy as making an appointment, dropping it off, and then watching the repair process with tracking online. They couldn't fix it and sent me a new Switch Lite!

great value for 2 years of addicental protection. well worth the investment for the what-ifs!!

I rated this coverage 5 stars, just for the coverage description. I haven’t had to use it & certainly hope I don’t have to! Purchased for the Nintendo Switch I recently purchased, better to be safe than sorry...especially in 2020!!!

Without a question, Best Buy has the best warranty plans. Never had an issue with anything from a keyboard to $3,500 camera. Highly recommended.

Agents are always kind and knowledgeable, very easy to deal with

They always take care of the items I return when they aren’t working & they do it fast great experience.

I bet there amazing, but i had returned my purchase. Just trying to win the gift card. Wink

Would highly recommend if you travel a lot or think you might damage it when playing with it, I fortunately didn’t need to utilize it.

My son was trying to put his Nintendo switch on the shelf to hide from his sister and he dropped it tonight. Luckily I got this protection so I’m covered.

Love love geek squad! I will only go to best buy to get electronics for this very reason. Fixes the issues I am not the one having to send off the equipment to get fixed. And if. And if not able to fix they will replace.

I got protection for the new family switch since I have three children under 10. Thank goodness because the screen would be damaged when it fell off the bed one time. Had it turned in within a week and had a solution within a week!

If you’re looking to get accidental protection for any of your products you buy I recommend you get it. I got it for my Nintendo switch because the controllers stopped connecting and it was all covered for replacements/repairs.

I ALWAYS get the warranty. It is so worth it with kids. This helps with peace of mind knowing that if an accident happens we won't be out the money we spent on the item we purchased the warranty for.

I never used this, and I hope never have to do it. Bc my product still Working perfectly