Customer Ratings & Reviews

My New Nintendo Switch with dock works 100%. My overall experience with Best Buy was amazing. The system delivery system works well

I rated this coverage 5 stars, just for the coverage description. I haven’t had to use it & certainly hope I don’t have to! Purchased for the Nintendo Switch I recently purchased, better to be safe than sorry...especially in 2020!!!

Appliance protection, wise investments. With newer appliances more technology greater , expensive issues might have. Just ease of mind

Switch Lite had a charging problem. The repair process was as easy as making an appointment, dropping it off, and then watching the repair process with tracking online. They couldn't fix it and sent me a new Switch Lite!

Love love geek squad! I will only go to best buy to get electronics for this very reason. Fixes the issues I am not the one having to send off the equipment to get fixed. And if. And if not able to fix they will replace.

I got protection for the new family switch since I have three children under 10. Thank goodness because the screen would be damaged when it fell off the bed one time. Had it turned in within a week and had a solution within a week!

really good product, worth the money since it comes with a game included thats worth $60 with the bundle.

I recently bought a Nintendo Switch and decided to purchase this warranty with my order. I've read good things and it only cost me $50 for 2 years. That is unbeatable. I was told by the sales associate if anything happened to my Switch I would be able to get a new one.

This is very helpful with my phone cases and screen protectors that keep doing their job and needing replacements.

always available to help and always fix problem before I leave

I buy all of my electronics at best buy because of the geek squad and protection plans

Geek Squad has always been good to me so there is not a reason to not get it

If you’re looking to get accidental protection for any of your products you buy I recommend you get it. I got it for my Nintendo switch because the controllers stopped connecting and it was all covered for replacements/repairs.

Awesome!! For good take care also this helpful for take care my game

It's nice to have the extra cushioning when purchasing an expensive product. Of course we always want free warranties, but quality warranties with accidental damage usually come with an extra price. So I suppose if you have the extra cash, don't hesitate to get the extra coverage!

Great for electronics you never know what happens glitching anything and they fix right away.

Thank you to geek squad for helping us find the best gifts for our family this Christmas and giving us such a great service. My family sure loved their gifts and it's always best to stay protected with the guarantees

I ALWAYS get the warranty. It is so worth it with kids. This helps with peace of mind knowing that if an accident happens we won't be out the money we spent on the item we purchased the warranty for.

Bought warranty due to system being used by 7 year old. Have bought Best Buy warranty in the past for other products. Have had to use before and Best Buy has always honored their warranty. You never have an issue. if they can't fix it they give you a gift card to apply for another purchase.

I have never had to use this PROTECTION PLAN but I always buy these from Best Buy. It just makes me feel better knowing if an accident happens Best Buy and geek squad will always come thru. Best Buy & GEEK SQUAD go hand in hand.