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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,924 reviews
  • Rated 5 out of 5 stars

    Gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that I have protection on my high dollar item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good customer care service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty due to system being used by 7 year old. Have bought Best Buy warranty in the past for other products. Have had to use before and Best Buy has always honored their warranty. You never have an issue. if they can't fix it they give you a gift card to apply for another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never get these because we never know what’s covered. The rep went over the guidelines and we found it perfect for our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry !! You’re better off purchasing this then regretting later on and just having to spend even more money to replace good thing we haven’t had to use it since all is still good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome idea. Glad to know I don't have to stress about my product accidentally breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must, especially if you have kiddos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good thing to buy when buying any electronic device. You never know what’ll happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase anything from Best Buy, I make sure that I get their Geek Squad assistance and protection. They have some of the best workers to help you with any troubles you might have with your new devices. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always insure my electronic products. You can never be too sure. Anything can happen, especially with children; therefore, it is critical that parents should obtain insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received and how fast I got my replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with accidental protection. Got it for the iPad mini a few years ago and it came in handy when I needed to use it after it was damage on the screen and the back. Couldn't fix it so they gave me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job for helping you with the warranty problems with your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never need the Geek Squad until a bad storm or after a few years of having a product. Lets just say I'm never buying any product with out getting Geek Squad Protection added.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good protection for expensive appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and peace of mind. As expensive as parts and labor are this is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use, but I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is defiantly somthing you always want to buy for devices that will be used often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come in handy one day and will be happy to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten a geek squad protection plan before and they haven’t failed me yet! This was just for the Nintendo switch. Still in good condition.

    I would recommend this to a friend