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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,924 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a geek squad protection plan on anything that it’s offered for you never know when an accident can happen or when something just stops working recommended times a 1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service here in Puerto Rico i really love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I find it best buy has the best warranty from any other store in the markets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the accidental service a couple of times already. Worth it from my perspective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun for the whole family! Make sure to get the screen protector and the Geek Squad protection. Kids drop stuff and Geek Squad is amazing at fixing stuff fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when stiuff is gonna go wrong If I remember correctly it covers the dock the switch itself and and replacement of the controllers. All covered for replacement at least once. even on accidental drops and spills. so pretty darn good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea it's perfect incase of an accident they make sure your taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for a nintendo switch. The switch stopped charging and they replaced the processor at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped figure what was wrong with my devices and made it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got it, it has safe my booty many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely added the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be protected in case something happens, especially since it's for my 6 yr old, have not required it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is well worth the money and I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never ever been let down by the protection plan! Very much worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the reasons i only buy at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other electronic Device I always recommend getting the best buy extended warranty , If you cant put a warranty don't buy it until you can one of the best warranties you can buy worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the additional Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this added coverage you get piece of mind knowing it for have an issue it will get taken care of!

    I would recommend this to a friend