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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,924 reviews
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL Xtreme 2 and when I returned to get it fixed they just gave me a brand new one so if they can’t fix the part they’ll just get you a new one or reimburse you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Switch is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when I need them the most!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the best. They have helped me with products before and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the geek squad protection for my lap tops several times , and I think it is a great way to maintain them , also most of all they are right there if you need help with a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan on Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this switch for my daughter, she loves it! I haven’t noticed any issues with it and I plan on buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days I never buy electronics without an extended warranty. This one for the Switch was a bit pricey- $99 bucks, but I look at it like I pay for insurance on my home and car- extended warranties are like insurance for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had geek squad on a lot of products also a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does an amazing job. No complaints from my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have in my opinion for electronics very good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for for a child even adult to keep the fun going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers water spills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my kids loves electronics, but they don’t seem to like him...with that being said, this insurance is a must after a Nintendo switch simply did not make it after a water spill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nintendo Switch screen started shorting out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection saved me from having to get a new switch! geek squad sent it off and i had it back fixed in about a week! definitely dont buy a pricey electronic without getting protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for playing on my Switch & streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these before the bluetooth update on the switch & needed corded headphones. Nice sound quality and have a mic for when I want to stream from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store, really helpful. Was able to purchase Christmas gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and helps with all ailments and questions, comments, concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great, but keep in mind they will replace your device one time and then the warranty is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely accident prone, so i knew i needed this and its worth the cost

    I would recommend this to a friend