Customer Ratings & Reviews

I bought a JBL Xtreme 2 and when I returned to get it fixed they just gave me a brand new one so if they can’t fix the part they’ll just get you a new one or reimburse you

Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

Always willing to help when I need them the most!!

Best Buy customer service is the best. They have helped me with products before and no hassle.

Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

I have purchased the geek squad protection for my lap tops several times , and I think it is a great way to maintain them , also most of all they are right there if you need help with a problem .

I brought this switch for my daughter, she loves it! I haven’t noticed any issues with it and I plan on buying more in the future.

These days I never buy electronics without an extended warranty. This one for the Switch was a bit pricey- $99 bucks, but I look at it like I pay for insurance on my home and car- extended warranties are like insurance for your electronics

Have had geek squad on a lot of products also a great choice

Geek squad does an amazing job. No complaints from my house.

Must have in my opinion for electronics very good warranty

Necessary for for a child even adult to keep the fun going

One of my kids loves electronics, but they don’t seem to like him...with that being said, this insurance is a must after a Nintendo switch simply did not make it after a water spill.

Accident protection saved me from having to get a new switch! geek squad sent it off and i had it back fixed in about a week! definitely dont buy a pricey electronic without getting protection

Bought these before the bluetooth update on the switch & needed corded headphones. Nice sound quality and have a mic for when I want to stream from my laptop.

Great store, really helpful. Was able to purchase Christmas gifts

Great knowledge and helps with all ailments and questions, comments, concerns.

The warranty is great, but keep in mind they will replace your device one time and then the warranty is gone.

It has helped me a lot, thanks to the fact that accidents happen, you never know.

I'm extremely accident prone, so i knew i needed this and its worth the cost