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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,924 reviews
  • Rated 5 out of 5 stars

    Outstanding Supporting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any geek add on warranty is worth it for a product. Easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for a gaming device and I highly recommend it. I already used it and they replaced one of my controllers. It was worth it and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better secure than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind i have ruff kids so if something happens i dont get mad im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Technicians Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times I had to fix any of my devices, they were very professional fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product and services provided, The extra investment is for peace of mind for the unforeseeable. Just like auto insurance, you never need it till you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my switch, i had it on a switch in the past and used it and got a new switch and put it on again, great product for the switch since it can easily break being portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan in case anything happens. You never know with a young child!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was fixed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in EXTREMELY handy. I dropped my computer and they fixed it without giving me any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt pass this up for the switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't pass on this plan on the switch. It covers nearly every situation. So drop the switch and the screen cracked? No problem just take it to best buy. Switch wont connect to wifi any more? Take it to best buy. Total peace of mind :-D

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A Must Buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan. It's a must, and less hassle than going through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my device right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance a company has ever had get geek squad protection !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to know we have two year coverage on our switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted geek squad more than my local tech repair at any cost. They do offer yearly membership which is more convenient for multiple devices and do an amazing job results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Good protection plan i get Geek Squad on everything i buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The folks at Best Buy (Fenton, Mo.) have been grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service at Fenton/South County Missouri is excellent. The personnel that I have communicated with are very knowledgeable and have always assisted me with great attitude and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to get this when I have something new because if I don't then I break things lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a kid worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not to have it I guess. Especially if you have a five-year-old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was concise on coverage for my Nintendo switch

    I would recommend this to a friend