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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,957 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the REPLACEMENT WARRANTY. Small deductible but you get a brand new console. Worth every penny of multiple younger kids use electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm feeling very comfortable and secure knowing that my consoles are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty must have if the kids are playing these Nintendo Switches they take a lot of abuse. I know with a Geek Squad warranty I dont have to worry as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always pleasant, fast, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have your insurance just in case something happens to your devices every time I've had an accident geek squad has taking care of the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy switch—get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the switch...it feels a bit flimsy. Definitely buy this if u get the switch, I am experiencing issues with switch and may be using this protection plan sooner than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics. Best Buy is great at either fixing or replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On top of their game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have any problems I just show up and it’s taken care of. Very knowledgeable associates. If you don’t like to wait in line you make an appt before showing up this is an added convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids break stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad before and never used it... hopefully my kids take care of the Nintendo Switch and I don't need to use it this time either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Nintendo switch and hopefully won’t have to use it but in past always been happy with their support and process if an item is damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be able to insure my products the I've spent time to research and purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No extra process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Registration was automatic with purchase which is super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo DS GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced my sons last nintendo ds controller under coverage always worth getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth the buy the protection is amazing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have. The minute something breaks you wish you had it. So best to just get it and be at peace about the Geek squad will take care of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At $49.99, you can't beat the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't had a need to use this for my Nintendo Switch I like knowing that the event of an accident or malfunction outside of the manufacturer's warranty, repair or replacement is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend uses this every game and its great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have the opportunity for this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the Nintendo switch With kids you never know and those switch’s aren’t cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priceless item to provide any necessary warranty work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find products easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service finding products easily

    I would recommend this to a friend