Customer Ratings & Reviews

I strongly reccomend always getting Geek Squad protection. We work hard fornthe money we spend on these products for ourselves or gifts and a little extra can go a long way. I accidentally set my laptop too close to a candle once and it started melting the lid. I thought for sure that mistake would not be covered but absolutely not. Geek squad did there best to repair but ended up replacing it with a full value store credit card so i can buy another. That experience has made me a loyal best buy customer on any pricey purchases because how random was that accident? I am so responsible but you cant plan for things like that.

Geek squad is incredible! I had never purchased it prior to my children breaking 4 Nintendo Switches. I finally realized how stupid I had been to not use this service! I could have saved myself SO much money! Since my last Nintendo switch purchase I have brought it into geek squad once so far, and they were amazing! There was an issue with my sons switch’s headphone jack, they took care of it so quickly and were so knowledgeable! I will never purchase another product again without getting Geek Swuad protection, it’s a no brainer! It will literally save you hundreds (thousands in my case had I gotten it on my first Nintendo switch purchase) of dollars and give you peace of mind that you and your devices are in good hands! And I’d also like to mention how nice, kind and professional the Geek Squad team is!

Having my switch 2 under protection gives me peace of mind knowing anything happens will be covered

Seemed worth it for the switch. No frills and no strings attached. A great add-on to a major purchase.

Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

Nice to have this warranty! Keep up the good work!

I would definitely recommend getting this if you’re purchasing an electronic item for a child.

Always great have with an expensive console, you never know what could happen.

Easy addon to the original warranty. Will buy again!

This team is very efficient and responsive with their service. Fully recommendated.

EXCELLENT NO PROBLEMS WITH THE PRODUCT THE GEEK SQUAD IS USUALLY PRETTY HELPFUL.

8 year old Daughter loved her Santa gift. She has used it for two years now and we’ve had no problems. Very happy.

Got this for my switch. I feel protected if anything goes wrong with my device.

I haven’t had to use it yet but is a great relief and reassurance to have

Geek Squad protection is always vital for all products

Nice to have extra protection for EVERYTHING that can happen to your product

thank god for the warranty from best buy i will always buy my appliances from here and my electronics

We are always happy with the cost and quality of the geek squad protection

Much better than the standard protection services received elsewhere.