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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,924 reviews
  • Rated 5 out of 5 stars

    Very nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very helpful at explaining stuff about product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just a service that is needed with any appliance or tv you get. For peace of mind and security i would advise getting it with and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty and purchase the biggest available. It will pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost ia worth it to protect your electronics from things you would never expect to happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with 2-Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I only had to use the Geek Squad Protection one time. They provided an exchange; easy and pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having that extra protection, with geek squad i know my devices are gonna be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the money to replace my damaged laptop. The protection plan was a really wise investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranties! I highly recommend you purchase one if given the chance. It’s easy to use and customer service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo switch oled is a Excellent gift idea for kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for ease of mind. No issues with my product, but I think it’s always worth it to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not applicable. Bought warranty and didn't require any installation service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. Everything was explained on what is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fanatic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not show me what product im reviewing. Zip Zap Zop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellentservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad for this item but I used geek squad in the past to mount my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup just in case something breaks. They can cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the cost for the protection. Covers you without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have a protection in case one of my kids drop it or break the screen I am not the only one they use in my kids also use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot with high end devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful support to help with my equipment. Love that it helps with products i purchase and gives a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalación is fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter can connect it to her tv so is a plus for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best by fix the issue on my ps5 also recommend

    I would recommend this to a friend