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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,924 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want to have the experts looking after your devices. Better safe than sorry! They have always been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend adding the geek squad protection plan. It definitely makes you feel safe in case something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the do help but sometimes they give you the runaround and they hide their little details that are supposed to be known from the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect and easy to get anyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect to the TV and then we have Bluetooth I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to cover all the devices we buy from best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan easily after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was really easy to add after the purchase and even covers accidental damage, which is not usually the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there. Don't bother anywhere else, this is the place to protect your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very attentive to any questions or concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a warranty protection on your consoles. Never used it but its better safe than to be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing product Love that best buy had this protection program in case Product is damaged Or stops working in someway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have just in case something breaks. They usually are great at replacement when you have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people know exactly what they are doing . No need for a “friend” to fix the issue that geek squad can handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech-12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that you automatically get 24 months of coverage when you subscribe to Total Tech coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot more ease of mind since having this protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the 2 year warranty for my sons switch lite just in case something happens I never had to actually use geek squad so I'm not sure if the service is good but it does give me some peace of mind having the switch with accidental protection warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth every penny. Something happens to the Switch console they will either repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan because it is worth it. It cost more, but it protects your purchases under any circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas save!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and JUST in time for Christmas for my granddaughter! And she LOVES it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE TO HAVE IF THERE IS PROBLEM WITH MY CONTROLLERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Nintendo Switch. Any phone, laptop, or handheld device would benefit from this coverage.

    I would recommend this to a friend