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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,685 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty is best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best and i personally recommend to go for the warranty atleast for the two years for the product you purchase. Warranty provides complete protection to your product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio and backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a radio and backup camera installed. Everyone at the car department was very helpful. Thank you Jack who installed everything you made this experience easy and smooth.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something expensive I highly recommend picking up a protection plan along with it just in case life throws a curve ball your direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service with replacement plans are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the replacement version of geek squad are great, they actually replace the product. just ask at register if the service for what your buying is for repair or replacement, both are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this just for the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the coverage just to have the peace of mind if something has happened. I have had to use the coverage in the past a couple of times and it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this service. A week after I purchased my router with geek squad protection the lightning ran in and fried the router. I took it back to beat it and they replaced it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exchanged my damaged one with new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't purchase insurance on smaller items but glad I did for the Echo Show. It really came through. I recommend Geek Squad for all tech purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed getting geek squad protection depending on your location you can be seen quickly if not you get a horrible time because so many people are coming by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no matter what it is that you are buying you should always buy the warranty, trust me when i say that it will come in handy. most things these days are not made to last, and the warranty covers ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice to protect your valuable purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geek squad protection for many of my higher end purchases. Geek squad has protected many of my purchases in which they were out of factory warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend to all...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geek squad protection for many of my higher end purchases. Geek squad has protected many of my purchases in which they were out of factory warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have bought multiple times. like the security. have used a couple times and was seamless. excellent service for security thet if something happens they got u covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on items bought have saved us several dollars as we live in high lighting strike area . We take the item in an can quickly get it exchanged for the new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this geek squad product replacement because the first wifi extender stopped working 1 and half year after installation. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it my TV failed and they fixed it fast and without having any problems with it at all.. Still not convinced you need this wait till something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product replacement. On certain electronic items this is a must. Unfortunately I learned that the hard way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Donna. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the services. However, I feel comfortable having the back up in case I am away on duty. My family can simply take the devices in for repair/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this because you never know when you item will need it. I never buy anything without it!!! Best Buy only allows a 15 day return policy without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system and Linksys WiFi . He did a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home products that are electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad replacement plan is great to have on small electronics, especially with all of the IT changes of today's fast world. Plus with pets and children around, disaster may strike at any moment.

    I would recommend this to a friend