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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not really sure how this will work until something goes wrong and I have to use the warranty. Hopefully everything goes over with out a glitche.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Means a Lot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I never have to worry about my tech because of Best Buy's Geek Squad! Thank you for making me feel safe about my purchases, Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pease of mind when we purchase Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pease of mind when we purchase Geek Squad. When something wrong happens to the product we can ask Geek Squad to fix or exchange it with a working one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve utilized these plans a few times over the years and the folks at BB are awesome to deal with. On higher end items, I definately recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s geek squad warrantees are great. If you’re concerned about anything you buy from the store, then the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love depending on the Geek Squad to do all my maintenance on my computers and correcting issues I seem to get.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind words and positive feedback, Aaron! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    I hope to never need the replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And i doubt I will need it if the extender’s performance is an indicator. It has operated flawlessly for almost a year. But the replacement warranty has a reasonable cost/benefit ratio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is super necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra support and never had to use it. I found that its always better to have something and not need it then to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the protection plan in case of unexpected breakdown. It happened but geek squad service was there to help. Easy and got my item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal for the bucks!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for the bucks!!! Not yet used, but always is an easy interaction regarding the Product Replacement Warranty with the Geek Squad. Great Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something thing you could purchase at Bestbuy definitely worth the cost and they don’t give you hard time when it’s time too use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to put a value on peace of mind. Everybody has something in their life to worry about. Your electronics don't have to be one of them when you purchase a GeekSquad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot more confident in my purchasing with Best Buy knowing I can get my product replaced if it stops working or breaks within 2 years of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Geek Squad service, you are guarantee that the product that you purchased can be fixed or replaced by the squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I purchased this with model 1 echo show. The screen went out and was able to upgrade to new device and got the total amount back from the first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l don't usually buy these sorts of "warranties," but it's a good deal for an expensive purchase. It's nice to know that if something happens to my Orbi, I will be able to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item the protection work ok as I have purchased my items. Thank for helping with this item. I would also recommend to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PROTECTION IS THE BEST!!! I NEVER BUY ANYTHING WITHOUT THE PROTECTION OF GEEK SQUAD!!! I HIGHLY RECOMMEND BUYING IT!!! THE EXTRA COST IS WELL WORTH THE PEACE OF MIND!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually i do not purchase Protection because if it’s cheap enough, it’s better to replace. This time I got a plan and haven’t had to use it as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

    I would recommend this to a friend