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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 5,685 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is almost always worth it. It gives you peace of mind. Best Buy makes it easy to get your product repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet for this product but i have in the past. It’s worth having for the peace of mind for this outdoor electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went over their service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great explaining all that was covered in the service agreement and what to do if they were needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my previous modem destroyed by a power surge even with a power surge protected AC outlet, so it is a good idea to have a product replacement plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be without the plan for any of my electronic items purchased or anyother items that I deem necessary. Judi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good to have someone to talk too.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use Geek Squad, but If I need too I will. They are Professional and Friendly. I was told by my friends. If I don't Rate It, It won't Submit. So I'm giving 4 stars because of what I heard.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for me when purchasing anything! I love that you have the option to add addition coverage to the products you buy at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for me when purchasing anything! I love that you have the option to add addition coverage to the products you buy at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to buy extra protection plans. Best Buy has been the easiest to deal with on warranties etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great about getting me set up and running. I was able to go home and get to work immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never miss a chance to get this service. In my household it’s a must and this is always recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Warranty is wonderful to have for those just in case issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rita. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    HIGHLY RECOMMENDED OPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for peace of mind and makes purchases painless! Excellent when purchasing expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMENDED OPTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for peace of mind and makes purchases painless! Excellent when purchasing expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for warranty protection with the great items Best Buy offers. But I always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth it to get the geek squad protection I have it with almost everything I buy from Best Buy easy replacement process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement, IT WORKS FOR FINE . This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this because our washer legs during the spin cycle we’re going out. Geek squad up and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the replacement plan and hope I don’t have to but the agents are very knowledgeable

    I would recommend this to a friend