Customer Ratings & Reviews

The agents that helped me pick out products have always been spot on. I bought this protection plan due to the cost of the product i put under it. I gave it only 4 stars to be fair, have never had to use this plan. My products are all still working wonderfully without a glitch and have not needed service or replacement and are way past teh 2 year time line. I did return an item which did not work the way I wanted and this plan did help replace that item with a better item for my needs. NO hassle, no questions, and very helpful agents. I have no doubt if needed to use this plan, there would be no worries.

It is very good insurance I highly recommend it Is working

Expencive,good product and easy use,easy look for item this

everything was straight forward and easy to use. Great priduct

This product is a no-brainer and really separates BestBuy from the rest when you spend a lot of money on a new tech item you want nothing more but to feel secure that it will work for at least a couple of years this is a wonderful program that will ensure Best Buy will take care of your broken problem with no question no pressure product.

Warranty is a must for any Best Buy Device. Cost effective.

100% must . I got this for my son’s computer that was $1200 and my Sony oled $3200 tv. Expensive I thought for plan until the items broke . The computer got a bug they couldn’t fix and the Tv had pandemic burned into the screen . Both were replaced with 100% credit for my purchase price . I could buy what ever I wanted with credit

Love Geek Square. They always get the the job done.

Perfecto me encanto súper bien equipo !! Lo recomiendo al 100

This is a great way to protect your investment. Aside from the warranty that the company is providing, an additional fee will help you extend the warranty of your products bought. What I love about the bestbuy warranty is that there is no questions asked, they are going to repair or replace the product.

Geek Squad will make your life simpler & easier. Life is too complicated to deal with manufacture companies and waiting 2 hours on hold and finally when they answered the phone they cant help u. Since I am retired of this nonsense process I Always get GEEK SQUAD I let them deal with the manufacture while I am enjoying a Whiskey at home.

I’ve always liked that with Best Buy, if something is wrong with my product within this warranty period, they just replace it with a new one or item similar in stock. Just pay the difference for another item if it comes to that and you walk out with a new product. None of that sending to repairs and whatnot. I always get product replacement package on my heftier expenses.

I had great service from geek squad and they fixed it up.

This was repair/replace contract on Grandson's laptop. Touch screen stopped working. Geek Squad sent it to Ky for repair. They could not repair so they replaced the entire screen assembly. Saved me a bunch. Worth the money particularly if you have someone in collage.

Works perfectly with out any problem,good choice. Awesome

It's great and helps out when things get messed up.

I do purchase product protection for products which I feel could fail, and if the protection is reasonable. I have only had to use it twice many years ago, once for a printer and once for a digital camera. Both times the experience for replacing the product was flawless. The Geek Squad took care of it .

This was a reissue after a Google Home failed and they swapped it out for a new one. Without hesitation, we were allowed to grab a brand new one off of the shelf and they allowed us to purchase a new Geek Squad protection plan for the replacement unit. We HIGHLY recommend this service to everyone. The value is excellent.

Excelente product, My wife loves this coffee machine.

I'm really satisfied with the replacement warranty. Worth every penny. They really helped me replace the router with a newer version with dualband frequency. Though the newer one cost a little more but most of it was covered due to this replacement plan. I purchased a 4yr replacement plan for the new one.