Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,949 reviews
  • Rated 4 out of 5 stars

    Great fun for everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a kid that’s prone to accidents ? You need this then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Metaquest review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Oculus. It allows for more interactive gaming and I love that. I wasn’t much of a gamer until I got my Oculus head set. My head set came with Beat Saber free and that along with Real VR fishing are my favorite to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Amazing headset.. love them.. if your deciding to get a pair don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi JohnnyO. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it so much easier for a old person like me Gave it to my grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply exchanged my headset for a new one. They helped me decide on the new 3 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bear buy has one of the best warranty's around. they are always helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always takes care of us!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy and great service! Everyone who we’ve had contact with from Geek Squad is simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM SAFE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my back!! I can’t believe how safe I feel knowing my tech is protected! For two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Blown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering process was amazing. It blew my mind. I haven't used the Geek Squad yet, but I'm excited to get blown again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it has protection. That in case anything were to happen I can feel safe that I have protection for the VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on expensive devices is a must!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and not having to send it off to get fixed is great too.

    I would recommend this to a friend