Customer Ratings & Reviews

Bought for a friend and broke it a few days after, glad i got it for them

I got it for my son for Christmas but the wife and I decided to try it out, and let's just say it is fun for the whole family and we will be unwrapping one of our own when the children open theirs.

It's a great price for the service. I haven't had to use it for this item, but the geek squad is great. So I definitely didn't mind paying either way

I stepped on my wire and broke the plug.They replaced it with no problem

Peace of mind knowing an expensive purchase has protection for 2 years.

Very professional and very respectful,answering my questions and educate me about the situation

My oculus quest has camera and sensitive parts including controllers so I got this just in case. I used it before with my switch when the controller went out they sent new ones right away.

Best to protect your goods, just because accidents happen.

Great customer service. Help was always a call away. They took care of everything.

I love this. The virtual is so real. A gift l bought myself that my son took over. He loves it over his playstation VR.

Audio stopped working on my Oculus VR. Walked in without my receipt, and the lady at the register looked it up in the computer and exchanged it!!! This was the best experience I’ve ever had with a warranty! Thank you Best Buy!!!

Wish everyone had a Geek Squad plan like this. I purchased this based on pervious experience. Gotten my mom a tablet that quit working, got it replaced with no problems. Loved that so much that I purchase it when I can

Wonderful and fast service. I will schedule any services I can to be repaired with them.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

Haven't had to use it but a good deal for purchasing. Glad it was offered.

It’s a no-brainer to add to VR devices. Pays for itself if needed and peace of mind if not.

Excellent service and fast resolution. Staff was very friendly

I haven’t had to use the warranty yet but I feel this is so important for expensive game systems. Great coverage for the Meta Quest!

This is a super fun way to game. I had never experienced virtual reality before this and it was a blast. Definitely a good idea to use and fan to prevent motion sickness, however.