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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2955 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,955 reviews
  • Rated 5 out of 5 stars

    The future of gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive graphics! Mind blowing experience. 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on for the Quest 2, hope i never have to use it soon but it does give you a peace of mind to know that you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my 65 gb oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy/geek squad.. fast knowledgeable and friendly service every time.. hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy protection with all my Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Product Replacement protection. I get it on absolutely everything I buy, and they never fail to help when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for 2yrs coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have peace of mind, especially when it comes to devices like VR, or wii. well worth the $70 for 2 years of accident coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got broke, got replaced easy, you can't beat it. The best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. Hopefully we won’t have to. However got it for my 12 year olds oculus since he’s horrible with his electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very addictive!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product...money well spent! A must have for family entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR/Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Oculus. Getting the protection plan is a nice piece of mind moving forward. Highly recommend the system and the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have if anything goes wrong with the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed at a great price. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service at pick-up! My grandson has been waiting for this to come out for a long time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Used to NEVER take the extended warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than not I get my moneys worth with Geek Squad protection. It's paid me back in spades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service. They're prompt and ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I’ve bought, so much fun. family time is the best now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! It’s worth the money. The only Con is the head strap. It’s annoying to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement guarantee. Good purchase if you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good wen needing some exercise alao the price of warranty not bad since is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick resolution to issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with our new Oculus and the Geek Squad was able to quickly resolve with a replacement device.

    I would recommend this to a friend