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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3038 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,038 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to add protection to all my devices purchased from Best Buy because it’s so easy and the staff are all very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR WARANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ashtrays a great idea to protect the electronics in case of something is not working or a accident happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno, quality i’m sure never needed to send things to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi JohnnyO. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product tracking is perfect i prefer the 3 over the the 3s higher memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Protection a Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident Protection is a must get for your Oculus as kids tend to drop controllers as they are swinging away. As I was returning the Oculus at my local Best Buy there was another customer doing the same as they had the same issue of one controller not working. The return was easy as I had an option of getting anything in the store for the value I paid or a BRAND NEW Oculus. Great service and a MUST GET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased to know that if something gets damaged I can return it to the store for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have a Index for VR but my favorite game (besides half life Alyx) is Asgard's Wrath which has issues on the Index dropping massive frames. I also was able to access my entire Oculus games without needing to set up a second system with separate trading points. This allowed me to use the stand alone Oculus Quest 2 worth my Oculus games with the option of Quest 2 or O.G. Rift via linking to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids! Love it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas for my kids a couple of years ago and they absolutely love it!!!! I love that they can get exercise and have fun while doing it. Great purchase would buy it again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved it. I even tried it and I loved the videos and games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Family's experience with this VR has been great!! Love the Theater view and that Ii can interact with my friends and even watch movies with my family members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these! 100% Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best addition to my game room! Love playing this with friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An opportunity to gain this product back would be awesome! That’s the first thing my 400 would go to!!! Really enjoyed having it but sadly had to sell!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get the Protection Plan or you’ll be sorry!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every single second ! I recommend sincerely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth the purchase with cheek squad I have peace of mind for any thing that pops up thanks guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to take my sons oculus in for a new one and I’m excited I got this plan and it was offered to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on expensive devices is a must!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have with my purchase! Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad has always been very quick and helpful with whatever technical issues I am having with my devices. They know that having our devices back in a timely manner and in original working order is important to get our business back on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

    I would recommend this to a friend