Customer Ratings & Reviews

The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

Well trusted to quickly diagnose and repair devices. Feeling of security knowing i have this plan

Great value for an expensive gift. I have all confidence Best Buy will stand by their coverage!

I was able to get full credit after my Oculus broke and used it towards the next better oculus!

Always good to have if you have a problem. They are great about fixing it or replacing it.

Anything happens to your meta, it is guarentee replaced

Peace of mind and not having to send it off to get fixed is great too.

Having a kid that’s prone to accidents ? You need this then

Worth it for high end products so you have that reassurance that you are covered just incase anything bad happens just know everything isn’t covered in accidental so just check before you buy.

Haven’t needed this service yet, but gives piece of mind.

This policy covered a Oculus headset. The headset battery was degraded and would not last. The policy replaced the unit and refunded some money that was used to cover the new headset. This is a product that my Grandkids use. Well worth the money to cover electronics and other mechanical items.

I’ve used warranty before really good break it and jus go get a new one

My son's Quest 2 controller broke. We can in to Geek Squad and they replaced it with another Quest within 10 min. We had the warranty of course. Quick service, easy peasy

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

What can i say, this device speaks for it self, one of the best out there right now, got it on black friday, when it was lnown as oculus quest 2, now meta quest 2, got it when it was on sale, great Headset, what cant you do with this Headset

A++++++++++++++++++++++++++++++++++++++++++++++++*

Its the future. Unreal feeling in vr flight, unreal movie experience in huge tv screen

Have not used for this item but their service is great! I’ve used for other purchases.

[Employee of bestbuy] Definitely get for an “active” game like a vr headset. Worth every penny

Haven’t had to use the Geek Squad warranty. But having passed on buying one for my Dyson vac, I didn’t want to go through the hassle of contacting Oculus /Facebook for replacement or repair. Hopefully I don’t have to use it but if the Oculus 2 breaks, I can bring it back to my local Bestbuy for a replacement!